Broadband Universal Service Obligation – Open Consultation

In November 2015, the Prime Minister announced the government’s intention to implement a new broadband Universal Service Obligation (USO). This will give people the right to request an affordable broadband connection, at a minimum speed, from a designated provider, up to a reasonable cost threshold.

As a first step towards delivering a broadband USO, Broadband Delivery UK (BDUK) are consulting on new enabling powers that would give the Secretary of State an explicit power to introduce a broadband USO and to require Ofcom to review the USO, as appropriate, to ensure that in future it continues to reflect connectivity needs.

This consultation explains the government’s rationale for a broadband USO, the proposed measures that they intend to put in legislation, and the roadmap that they will follow to take this work forward.

This consultation ends on 18 April 2016 at 11:45pm.

To find out more please visit and to respond to this consultation please email

Please Note: This USO Open consultation is being run by BDUK and does not form part of the Surrey County Council Open Market Review (OMR) that is currently underway.